Summary of Helpways en Radio Mitre – “Encendidos a la Tarde” – Quiénes somos?.
In a interview, Helpways CEO Marta Monacci discussed her vision for the company and what sets it apart in the personalized services industry. According to Monacci, Helpways stands out for its strong focus on trust and security. She created the company to provide a more communal and supportive approach to service provision. Trust is fundamental […]
Marta Monacci
21 de April, 2023 · updated 12 de May, 2023 · 2 min read
In a interview, Helpways CEO Marta Monacci discussed her vision for the company and what sets it apart in the personalized services industry. According to Monacci, Helpways stands out for its strong focus on trust and security. She created the company to provide a more communal and supportive approach to service provision.
Trust is fundamental to Helpways’ philosophy, and the company has a strict hiring process that verifies each worker’s professional qualifications and criminal records, as well as checking their past work experience and client reviews. In addition, Helpways offers a satisfaction guarantee to its customers.
Helpways offers a wide variety of technical and social services ranging from home care and repairs to sommelier and spa treatments. But for Monacci, the company’s purpose goes beyond simply offering high-quality services. She aspires to help people transition from the informal market to the formal market in a legal and moral way.
Although Helpways has faced some challenges in scaling up to meet demand, the company has found success and validation through being noticed by similar companies on an international level. Monacci believes that the future of Helpways is bright, especially in the realm of technology. She sees a lot of potential for technology to transform the way personalized services are provided and is excited to explore new ways of delivering value to customers.
In summary, the interview with Helpways CEO Marta Monacci highlights the importance of trust and security in the provision of personalized services. Helpways sets itself apart in the market with its communal and supportive approach and aims to help people make the transition from the informal to the formal market in a legal and moral way. Despite some challenges, the company has found success and continues to seek out new opportunities to improve the customer experience.
You can see the full content of the interview at this link. (210) Helpways en Radio Mitre – “Encendidos a la Tarde” – Quiénes somos? – YouTube
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Marta Monacci
A SmartWomen professional committed to sharing knowledge that empowers more women in LATAM.
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